FAQs

Frequently Asked Questions (FAQ)


For Students


1. How can I register on the platform?

You can register for free by clicking on the "Sign Up" button on our homepage. Fill in the required details to create an account. Please note, we currently do not support social media login.

2. What types of courses are available?

We offer three types of courses:

  • Group Online Classes: Live interactive sessions with other students conducted via Zoom, which is integrated into our platform.
  • 1-on-1 Online Classes: Personalized sessions tailored to your needs.
  • Self-Paced Courses: Pre-recorded lessons you can study at your own pace.

3. Are there any registration fees for students?

No, registration is completely free for students.

4. How can I purchase a course?

Browse our course catalog, select the course you want, and click the "Buy Now" button. Complete your purchase using secure online payment methods.

5. Can I access free courses?

Yes, some tutors offer free courses. You can find them by filtering for "Free Courses" in our course catalog.

6. How will I know if new course material or assignments are uploaded?

You will receive email notifications whenever course materials or assignments are uploaded by your tutor.

7. How do live classes work?

Our live classes are conducted via Zoom, which is seamlessly integrated into our platform. You can join the class directly from your student dashboard.

8. Can I message my tutor?

Yes, you can message your tutor directly through our platform to ask questions or seek guidance.

9. Can I upload assignments?

Yes, for courses with assignments, you can upload your submissions through the platform for your tutor to review.

10. Can I request a refund if I’m not satisfied with a course?

Refund policies vary based on the course and tutor. Please check the refund terms mentioned on the course details page before making a purchase.


For Tutors


1. How can I register as a tutor?

You can register for free by clicking on the "Become a Tutor" button on our homepage. Fill in your details, upload the required documents for verification, and start creating courses once approved.

2. Can I create both free and paid courses?

Yes, as a tutor, you have the flexibility to decide whether your courses will be free or paid. You can set the pricing for your paid courses.

3. How do I conduct live classes?

Our platform uses Zoom for live classes, which is integrated into our system. You can schedule and host sessions directly from your tutor dashboard.

4. Can I schedule multiple sessions for group classes?

Yes, you can schedule multiple sessions for group classes and decide the class size. Once students book the class or the maximum capacity is reached, no additional enrollments will be allowed.

5. How do I upload a self-paced course?

For self-paced courses, you can upload materials in various formats, including videos, PDFs, Word documents, images, and audio files. The platform provides easy-to-use tools for course creation.

6. How do I get paid for my courses?

For paid courses, you’ll receive earnings directly into your registered bank account or preferred payment method. Payment cycles are processed monthly, after deducting the platform's service fee.

7. How do I communicate with my students?

The platform includes a messaging feature that allows you to interact with your students, answer their questions, and provide support.


General Questions


1. Is the platform accessible globally?

Yes, our platform is accessible from anywhere in the world, as long as you have an internet connection.

2. What devices can I use to access the platform?

Our platform is compatible with most devices, including desktops, laptops, tablets, and smartphones.

3. How secure is the platform?

We prioritize your security. All data and transactions are encrypted, and we follow industry-standard protocols to ensure the safety of your information.

4. How can I get help if I face any issues?

You can reach out to us via email or phone:

If you have any other questions, feel free to contact us!

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